I have paid for the full year but sometimes i log in and post a script and it tells me I have to upgrade. This has happened many times in a week. I can’t use it when I want.
NOPE i have paid for it. I sent you an email and you haven’t responded. proving my payment . Some days i go in and its fine other days it locks me out and says i haven’t paid.
Mubasher Khan
Team•
Dec 7, 2025
I’ve checked your account, and it’s currently on the Free plan. To continue using the premium features, please subscribe to either the monthly or yearly plan. If you need any help with the process, feel free to let me know in customer support in chatbot.
ashleefayekiesling
•
Mar 22
Oh this isn’t good. I also paid and can’t access at all for last 7 days. Done email and chat sent everything twice.
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Comments6
Janie Acutt
Dec 9, 2025
NOPE i have paid for it. I sent you an email and you haven’t responded. proving my payment . Some days i go in and its fine other days it locks me out and says i haven’t paid.
Mubasher Khan
Dec 7, 2025
I’ve checked your account, and it’s currently on the Free plan. To continue using the premium features, please subscribe to either the monthly or yearly plan. If you need any help with the process, feel free to let me know in customer support in chatbot.
ashleefayekiesling
Mar 22
Oh this isn’t good. I also paid and can’t access at all for last 7 days. Done email and chat sent everything twice.