My Transcript Request Is Timing Out

MCP connectors have a technical requirement: each individual tool call must complete within approximately 60 seconds. TokScript's connector is designed to work within this limit, but timeouts can occasionally happen.

Why Timeouts Occur

The most common cause is network latency - if the connection between the AI platform, TokScript's servers, and the video platform is slow, a request may not complete in time. Very long videos (5+ minutes) take more time to process. Occasionally, the source platform (TikTok, Instagram, YouTube) may be slow to respond.

For Bulk Requests - Be Patient

When you submit multiple URLs, the connector processes them in batches (10 videos per batch for transcripts, 5 per batch for video downloads). Each batch is a separate call. If one batch times out, the AI may retry it automatically. For large batches (30-50 videos), the full process can take a couple of minutes - this is normal.

If a Single Video Keeps Timing Out

Try the same URL again - transient network issues often resolve on their own. If it fails repeatedly, try the same URL on the TokScript website (tokscript.com) directly. If it works on the website but not through the connector, the issue may be platform-side latency during that specific request.

If Everything Is Timing Out

Check your internet connection. If you're on a slow or unstable connection, MCP calls may not complete in time. Try again when your connection is more stable.